Privacy Policy

1. Introduction

Welcome to Perbi Cubs Library Services (“Perbi Cubs,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://cubs.perbicubs.com) and services (collectively, the “Service”).

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@perbicubs.com.

2. Information We Collect

We collect personal information that you provide to us directly, as well as information we obtain automatically when you use our Service.

2.1 Personal Information You Provide:

  • Account registration details (e.g., name, email address, username)
  • Profile information
  • Payment information (processed securely by our payment partners)
  • Communications with us
  • Survey responses
  • Information submitted through our services

2.2 Information Automatically Collected:

  • Usage data (e.g., pages visited, time spent on pages)
  • Device information (e.g., IP address, browser type, operating system)
  • Location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Respond to your comments and questions
  • Send you technical notices, updates, and support messages
  • Monitor and analyze usage trends
  • Personalize your experience
  • Protect our Service and users
  • Comply with legal obligations

4. Sharing of Your Information

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners (with your consent)
  • Legal and regulatory authorities when required by law
  • In connection with a business transaction (e.g., merger or acquisition)

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

5.1 Types of Cookies:

Essential cookies: Necessary for the Service to function properly

Analytical cookies: Help us understand how visitors interact with our Service

Functional cookies: Remember your preferences and settings

Advertising cookies: Used to deliver relevant advertisements (if applicable)

5.2 Managing Cookies:

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Service may become inaccessible or not function properly.

6. Data Security

We have implemented appropriate technical and organizational security measures to protect your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your information
  • The right to rectification
  • The right to object to processing
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at info@perbicubs.com.

9. Children's Privacy

Perbi Cubs Library Services is committed to protecting the privacy of children under the age of 16. This section of our Privacy Policy explains our practices regarding the collection, use, and disclosure of Personal Information from children under 16, in compliance with the Children’s Online Privacy Protection Act (COPPA).

9.1 Information We Collect from Children

We only collect information from children that is reasonably necessary for participation in our educational activities. This may include:

  • Account information (created and managed by parents)
  • Lexile Level assessments
  •  Responses to interactive online services (e.g., quizzes, activities)
  • Usage data and cookies (see Section below for details)

9.2 How We Use Children’s Information

We use the information collected from children to:

  • Provide and improve our educational services
  • Track the child’s usage and performance
  • Customize content based on the child’s interests and preferences
  • Communicate with parents about the child’s activities

9.3 Disclosure of Children’s Information

We do not share, sell, rent, or transfer children’s Personal Information except in the following limited circumstances:

  • To service providers who assist in the operation of our services
  • When required by law or to protect the safety and rights of children, our company, or others

9.4 Parental Consent and Control

We require verifiable parental consent before collecting Personal Information from children under 16. Parents can:

  • Review their child’s Personal Information
  • Request correction or deletion of the child’s Personal Information
  • Refuse further collection or use of the child’s information

To exercise these rights or ask questions about our children’s privacy practices, please contact us at info@perbicubs.com.

9.5 Additional Data Collection Practices

We log reading activities, weekly challenges, and may include pictures of the child’s weekly activity challenges. This information is used to allow parents to review their child’s progress and for us to manage performance. We will obtain separate parental consent for these practices for children under 16.

9.6 Automated Data Collection

We use cookies and similar technologies to collect information from all users, including children. This information may include persistent identifiers and device location. We do not combine this automatically collected data with behavioral advertising.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

12. ThirdParty Links

Our Service may contain links to third party websites or services. We are not responsible for the content or privacy practices of these third parties. We encourage you to review the privacy policies of any third party sites you visit.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Perbi Cubs Library Services
Email: info@perbicubs.com
Phone: +23355 247 7243
Address: No. 11, 3rd Avenue, Westlands Blvd, Accra

This Privacy Policy provides a comprehensive overview of our data practices. We are committed to protecting your privacy and ensuring transparency in how we handle your personal information.

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